From Controlling Costs To Maximising Business Value And The Value Of Your Advice


Senior Leaders in HR, Operations, Finance, Customer Service, IT and Senior Teams.

Workshop Overview

Two-Day Tutorial and Workshop
Fresh ideas for global IT. The world of IT is changing faster and faster with each passing day. System complexity, global interconnectivity and costs are hard to control.

In the next three to five years, every job in IT will be redefined as service models change and our understanding of what success is changes along with them.

Dealing with changing technologies, new business models and new competitive landscapes are familiar struggles felt across all industries. However, examples of companies that have the ability to adapt, and exploit these opportunities are few and far between because conservative approaches to technology, management, measurement and people development is keeping real innovation from flourishing.

Cardboard box with 'Fresh Ideas' on the box

This a two-day facilitated event looks at emerging strategic challenges and their implications on business before providing a tutorial filled with solutions on how your business can adapt and profit from these changes.

The workshop sections will help delegates understand how to organise and develop and adapt their controlling operations for systemic and sustainable change.

The workshop is designed to explore:

  • In a world where strategy and targets are being redefined every day, how do we manage planning, fiscal control, and forecasting?
  • How do we ensure fiscal control, the greatest enabler for the creation of wealth, does not become the greatest business barrier?
  • How can Controlling activities and Operational Management together manage, control and in some cases eliminate the causes of costs?
  • How do we shift the focus from controlling costs, to minimising waste and maximising business value?
  • How can we create operational flow from product design and development, marketing, sales, production through to infrastructure management and customer services?
  • What are the implications for services provided by controlling?
  • What are the implications for what we measure and the design of our department?
  • What do we need to do more and less of, and what new skills do we need to develop?

Key learning outcomes supported by an action plan:


  • The current strategic issues for operating in the IT sector
  • The need to change from vertical functional controlling towards end-to-end horizontal controlling
  • The causes of waste in IT businesses
  • The new types of services which need to be created by controlling
  • The implications for day-to-day controlling work, departmental design and people development