Lloyd Parry International is a world leader in improving customer experience through organisational operating models using agile and adaptive techniques.
Our core competency is working with IT companies to implement transformative organisational change programs that allow them to become more adaptable to changing customer needs.
When working with an organisation on an Adaptive transformation, one of the most important decisions has to do with who is going to be the change agent. Change agents are chosen out of the ranks of an organisation by those involved in Adaptive training. Once chosen, this role will have a very long-lasting impact, not only onRead More
So you’ve got duplicate internal services in your organisation. Simple enough to just share them with others in the company, right? Great thinking! Too bad it’s not that easy to execute in the real world. The upside is really impressive: you get to cut costs significantly while improving services. And it can be done. ItRead More
When working on an Adaptive-Lean transformation with an organisation, we look at their management, their leaders, their talent. What we’ve found that when it comes to recruitment, far too many look for candidates that are likely to maintain the status quo rather than infuse the organisation with new ideas. The phrase ‘perfect fit’ is theRead More