Lloyd Parry International is a world leader in improving customer experience through organisational operating models using agile and adaptive techniques.
Our core competency is working with IT companies to implement transformative organisational change programs that allow them to become more adaptable to changing customer needs.
I think it’s safe to say that most employees like to know what they’re supposed to do at work. Without having a fairly specific idea of what’s expected it’s hard to identify, and easily get distracted from, mission-critical tasks. In the old days this kind of muddling through the day was an accepted part ofRead More
People come to me looking for insights about how to create an innovative culture. They are occasionally a bit surprised when I starting talking about climate. Understanding the work climate of an organisation is key when you are looking to create an innovative organisational culture. It’s not about new business processes or procedures. It’s aboutRead More
Occasionally, at speaking engagements, managers approach me with questions about being a change agent. They see their business falling behind and / or apart and want to know how to effect the change necessary to stop it. I don’t have a list of actions to offer them. Nor do I have a prescription. But IRead More