Lloyd Parry International is a world leader in improving customer experience through organisational operating models using agile and adaptive techniques.
Our core competency is working with IT companies to implement transformative organisational change programs that allow them to become more adaptable to changing customer needs.
I once worked with an organisation who for three years were one of 12 shortlisted companies providing phone services for a large US technology company. They suddenly, and without any warning, found themselves bidding to be one of the tech company’s three remaining suppliers. My client was now forced to provide a compelling reason toRead More
I was asked by someone recently about what it takes to have a career in organisational change. The question challenged me a little because it made me think about my own reasons for choosing to work in this area. Adaptability and change is a very ambitious, complex and demanding path to follow. And anyone whoRead More
Putting an Adaptability program in place in an organisation is a bit like a farmer planting seeds and tending to the fields over the summer in anticipation of a great fall harvest. There’s a starting point and an end point. But a lot of things have to happen in between. And if halfway through theRead More